Cardina

Cardina

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Cardina offers AI-driven screen sharing and cobrowsing for real-time customer support, enabling agents to guide users visually and securely.

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Cardina provides intelligent support automation. You can visually guide your customers through complex processes. See and draw on your customer's screen in real time. Take control with their permission to resolve issues faster. No downloads or meeting links are needed. Cardina helps your agents save time and decrease abandonment. Resolve customer issues up to 41% faster. Improve customer satisfaction and loyalty. Mask sensitive data for security. Review and replay session recordings for training. Cardina empowers your CX team to offer superior support.

Use Cases

• Visually guide customers over phone or live chat. • Draw on customer screens to highlight actions. • Share agent screens to demonstrate workflows. • Take control of customer screens with permission. • Record and replay sessions for training and review. • Mask sensitive data for enhanced privacy. • Resolve customer issues faster and boost satisfaction.

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