Loris

Loris

Paid

Loris analyzes customer conversations across chat, email, and voice to provide insights on sentiment, agent performance, and AI agent effectiveness.

Loris screenshot

Loris provides conversation intelligence to analyze your customer interactions. Understand customer sentiment, agent performance, and AI agent effectiveness across chat, email, and voice. Gain actionable insights to improve customer support and operational efficiency. Loris helps you identify key drivers of customer outreach and measure resolution rates. Optimize your customer experience by understanding what your customers are saying. Get clear data to make informed decisions about your support strategy. Improve your team's performance and customer satisfaction with Loris.

Use Cases

• Analyze customer interactions at scale. • Improve AI agent performance and containment. • Automate quality assurance for customer service. • Identify root causes of customer issues and sentiment shifts. • Inform product decisions with customer feedback. • Detect early churn signals from customer conversations. • Optimize customer journeys for conversion and retention.

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